How to Use This FAQ Section
We've organized these questions around the things you actually ask — not a generic list copied from a help manual. Each answer covers a real step: how to fund your account using PayPal or Venmo, what happens when you submit identity documents, how withdrawals are processed and sent back to your wallet, and what to do if something doesn't go through. Players
in Chicago and Philadelphia reach our support team through live chat when they need more than an FAQ can give them. Availability depends on your state, so every answer here reflects what applies in eligible states. Start with the questions that match where you are in the account process — whether that's day one setup or your first cashout.
- PayPal
- Venmo
- Play+
- Live Chat